Refund Policy

Effective Date:Ā October 10, 2020

At Rose & Main Inc. (operating as Leslie Kenehan), we strive to provide high-quality digital products and services, including courses, masterclasses, memberships, and challenges. However, we understand that there may be instances where you are not fully satisfied with your purchase.

Please review our refund policy carefully to understand your rights and options.

1. Digital Products and Services

Our digital products include, but are not limited to:

  • Online Courses
  • Masterclasses
  • Membership Subscriptions
  • Challenges
  • Workshops
  • Digital Downloads

Due to the nature of digital products, all sales are considered final once accessed. However, we offer a 30-day satisfaction guarantee on most of our products.

2. Eligibility for Refunds

To be eligible for a refund, you must:

  • Request the refund within 30 days of your purchase.
  • Provide a valid reason for your dissatisfaction.

Refunds will only be granted if:

  • The product has not been fully accessed, consumed, or downloaded in its entirety.
  • You have demonstrated genuine attempts to engage with the course material or services but are not satisfied.

Please note: Refunds do not apply to discounted products, special promotions, or flash sales unless otherwise stated.

3. How to Request a Refund

To request a refund, please contact us at leslie@whitebuffalostudio.com with the following details:

  • Your name and email address used for the purchase.
  • The name of the product or service.
  • Your reason for the refund request.

We will process your refund within 7-10 business days upon approval. Refunds will be returned via the original payment method (Stripe/PayPal).

4. Non-Refundable Items

The following items are non-refundable:

  • Digital products that have been fully accessed or downloaded.
  • Products purchased during a flash sale or with a non-refundable discount code.
  • Custom services or consultations.

5. Exceptions & Special Circumstances

We understand that unforeseen circumstances may occur. If you have any concerns or specific issues regarding your purchase, please reach out to us. We strive to maintain customer satisfaction and will assess refund requests on a case-by-case basis.

6. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page, and your continued use of the services after any updates will constitute your acceptance of the revised policy.

7. Contact Information

For questions or concerns regarding our refund policy, please contact us at:

Rose & Main Inc.
29352 Trailway Ln, Agoura Hills, CA 91301
Email: leslie@whitebuffalostudio.com